Terms & Conditions

01About these terms

These Terms & Conditions ("Terms") govern all services provided by Jalal Advisory, the operating name of 18127590 Canada Inc. ("Jalal Advisory", "we", "us", "our"), to any client ("Client", "you", "your"). By engaging our services, signing a written agreement, or making a payment, you agree to these Terms.

Where a signed written agreement exists for a specific engagement, that agreement and these Terms are read together. If they conflict, the signed agreement prevails for that engagement.

02Definitions

• Engagement means a defined piece of advisory work agreed between Jalal Advisory and the Client.
• Scope means the written description of the work, deliverables, milestones, timelines, and fees for an Engagement.
• Milestone means a defined stage of an Engagement with a specific deliverable or outcome.
• Approval means the Client's written confirmation, including by email, that a Milestone has been delivered to the agreed standard.

03Services & scope

Jalal Advisory provides strategic, financial, and operational advisory services. The specific services, deliverables, milestones, timelines, and fees for each Engagement are set out in writing before any work begins.

Work outside the agreed Scope is not included. Any change to Scope must be agreed in writing by both parties and may adjust milestones, timelines, or fees.

04Initial consultation

Every Engagement begins with an initial consultation at no cost and with no obligation. The consultation is used to understand your needs and determine whether, and how, we can help. Nothing discussed in the consultation creates a binding obligation on either party until Scope is agreed in writing.

05Milestones & approval

Each Engagement is delivered in defined Milestones. On completion of a Milestone, we will present the deliverable for your review. You agree to review deliverables promptly and either provide Approval or reasonable, specific feedback.

If no feedback or Approval is received within ten (10) business days of delivery, we will follow up in writing. A Milestone is only invoiced once Approval has been given.

06Fees, invoicing & payment

• Fees for each Engagement are agreed in writing as part of the Scope and are quoted in Canadian dollars (CAD) unless otherwise stated.
• No deposits are required. No payment is requested in advance for work that has not been delivered.
• An invoice is issued only after a Milestone has been completed, revised as reasonably needed, and approved by you.
• Invoices are payable within thirty (30) days of the invoice date unless a different term is stated on the invoice or in the written agreement.
• Payments are accepted through Stripe and PayPal in the applicable currency. Applicable taxes, including HST, are added where required by law.
• If work was performed but a Milestone was not reached, that work is not charged.

07Revisions

Reasonable revisions required to bring a Milestone to the agreed outcome are included in the fee and are never charged as an extra. Requests that materially change the agreed Scope are treated as a change in Scope under Section 3.

08Refunds & non-completion

Because invoices are issued only after Approval, payment is made for work already delivered and accepted. If an Engagement cannot be completed for any reason, you will receive a pro rata refund for any Milestone that has been paid for but not delivered.

Refunds are returned through the original payment method, Stripe or PayPal, within fourteen (14) business days of confirmation.

09Client responsibilities

You agree to provide accurate, complete, and timely information, access, and decisions reasonably required to deliver the Engagement. Delays or inaccuracies in information provided may affect timelines and outcomes, and Jalal Advisory is not responsible for consequences arising from information that is incomplete or incorrect.

10Confidentiality

Each party will keep confidential any non-public business, financial, or personal information received from the other and will use it only for the purpose of the Engagement. This obligation does not apply to information that is public, independently developed, or required to be disclosed by law. Confidentiality obligations survive the end of the Engagement.

11Intellectual property

On full payment for a Milestone, you receive ownership of, or a perpetual licence to use, the deliverables created specifically for you under that Milestone for your internal business purposes. Jalal Advisory retains ownership of its pre-existing methods, frameworks, templates, and know-how.

12Nature of advice

Our services are business advisory services. They do not constitute legal, accounting, tax, or regulated investment advice, and we do not act as a registered dealer, adviser, or public accountant. You should obtain independent professional advice where appropriate. Decisions made on the basis of our advice remain your responsibility, and no particular business or financial result is guaranteed.

13Limitation of liability

To the maximum extent permitted by law, Jalal Advisory's total aggregate liability arising out of or relating to any Engagement or these Terms is limited to the total fees paid by you to Jalal Advisory in the twelve (12) months preceding the event giving rise to the claim.

Jalal Advisory is not liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, data, or business opportunity, even if advised of their possibility.

14Indemnification

You agree to indemnify and hold harmless Jalal Advisory from claims, losses, and expenses, including reasonable legal fees, arising from your misuse of deliverables, your breach of these Terms, or information you provided that was inaccurate or that you did not have the right to share.

15Termination

Either party may end an Engagement by written notice. On termination, you pay only for Milestones that have been completed and approved, and any Milestone that was paid for but not delivered is refunded pro rata under Section 8. Sections 10 through 14 and 17 survive termination.

16Privacy

We collect and use personal information only as needed to respond to enquiries, deliver services, and process payments, in line with applicable Canadian privacy law, including PIPEDA. Payment details are handled by Stripe and PayPal and are not stored by us. To request access to or correction of your information, contact us using the details below.

17Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there. The parties submit to the exclusive jurisdiction of the courts of Ontario for any dispute arising from these Terms or an Engagement.

18Changes to these terms

We may update these Terms from time to time. The effective date at the top of this page shows when they were last revised. Changes do not affect Engagements already agreed in writing unless both parties agree.

19Contact

Jalal Advisory (18127590 Canada Inc.)
7895 Jane St, Concord, ON L4K 0K2
Phone: 647 972 4149
Email: info@jalaladvisory.ca