Terms & Conditions

About these terms

These Terms & Conditions ("Terms") apply to all services provided by Jalal Advisory ("we", "us", "our") to you, the client. By engaging us, requesting a consult, or accepting a proposal, you agree to these Terms.

These Terms are read together with the written engagement agreement for your project. Where a specific term in a signed agreement conflicts with these Terms, the signed agreement governs for that engagement.

Our services

We provide strategic, financial, and operational advisory services. The precise scope of any engagement — its objectives, deliverables, milestones, timelines, and fees — is defined in the written agreement for that engagement, not by general descriptions on this website.

Our services are advisory in nature. We do not provide legal, accounting, tax, audit, or regulated financial advice, and nothing we deliver should be treated as a substitute for advice from a licensed professional in those fields.

Engagements & milestones

Every engagement begins with a consult. Before work starts, we agree the scope and a set of defined milestones in writing.

Work then proceeds milestone by milestone. Each milestone is completed, refined through reasonable revisions where needed, and submitted to you for approval before the next begins.

Fees & invoicing

• An invoice is issued only after a milestone is completed and approved by you. There is no upfront payment for undelivered work.
• If work was carried out but a milestone was not reached, that milestone is not charged.
• Fees, the applicable currency, and payment timelines for your engagement are set out in your written agreement.

Invoices are payable within the period stated on the invoice or in your agreement.

Revisions

Reasonable revisions needed to reach the agreed outcome of a milestone are included in that milestone — they are part of the work, not an additional charge.

Requests that materially expand the agreed scope are handled as a new or amended milestone, agreed in writing before that additional work begins.

Refunds

If an engagement cannot be completed, you receive a pro rata refund for any milestone that has been paid for but not delivered.

Because invoices are issued only after a milestone is completed and approved, you are never charged for work that has not been delivered and accepted.

Payments

Payments are processed securely through Stripe and PayPal. By paying an invoice you agree to the applicable processor's terms. We do not store your full card or banking details; these are handled by the processor.

Client responsibilities

To deliver on time and on scope, we rely on you to provide accurate information, timely access to the people and materials a milestone requires, and prompt review and approval at each milestone.

Delays in providing what a milestone needs may affect timelines and delivery through no fault of ours.

Intellectual property

Final deliverables for a milestone become yours once that milestone is paid in full. Until then, all work product remains our property.

We retain ownership of our own underlying methods, frameworks, templates, and know-how, which we may continue to use across our practice.

Confidentiality

We treat non-public information you share with us as confidential and use it only to deliver your engagement. We expect the same treatment of our non-public materials and pricing.

Limitation of liability

Our advice is provided in good faith and to a professional standard, but business outcomes depend on many factors beyond our control. To the fullest extent permitted by law, our total liability arising from an engagement is limited to the fees paid to us for that engagement.

We are not liable for indirect, incidental, or consequential losses, including lost profits or business opportunities.

Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there. Any dispute is subject to the courts of Ontario.

Changes to these terms

We may update these Terms from time to time. The version in effect for your engagement is the one published on this page when your agreement is signed, together with that agreement.

Contact

Questions about these Terms can be sent to info@jalaladvisory.ca or raised with us directly using the details below.